Got hit in parking lot. Insurance wants to "remanufacture" wheels.. - Drive Accord Honda Forums
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post #1 of 18 Old 05-18-2017, 07:09 PM Thread Starter
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Got hit in parking lot. Insurance wants to "remanufacture" wheels..

Some newbie teenager hit the rear of my car and addition to wrecking my bumper he also scratched my wheel. Insurance is only going to "remanufacture" wheel. Meaning they will repainted and refinish. I don't know about you but that sounds like the wheel's clear coat will be coming off in a couple of years. Should I keep trying to get them to replace the wheel or should I just take the $200 charge for refinishing the wheel and pay the extra $250 for a new one? Thanks!

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post #2 of 18 Old 05-19-2017, 02:40 AM
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Some newbie teenager hit the rear of my car and addition to wrecking my bumper he also scratched my wheel. Insurance is only going to "remanufacture" wheel. Meaning they will repainted and refinish. I don't know about you but that sounds like the wheel's clear coat will be coming off in a couple of years. Should I keep trying to get them to replace the wheel or should I just take the $200 charge for refinishing the wheel and pay the extra $250 for a new one? Thanks!
That sucks man, sorry to see. I'm not familiar with the remanning process but I'd look around for some reputable companies who guarantee their work. You might be able to get a guaranteed job that's a little more reassuring than whatever cut rate operation the insurance company is going to use.

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post #3 of 18 Old 05-19-2017, 05:07 AM
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The place that did ours did a reasonably good job. Very hard to tell there was any damage there. Time will tell how well the refinishing process holds up. Supposedly the entire repair job came with a lifetime warranty (assuming the body shop stays in business that long). Our wheel was not scratched but gouged.

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post #4 of 18 Old 05-19-2017, 05:32 AM
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There is nothing wrong with quality wheel refinishing.

That being said, have the work done and if it is not to your liking, or subpar, press the Insurance adjuster for a new wheel.

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post #5 of 18 Old 05-19-2017, 05:41 AM
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A lot of places [dealerships] have a "wheel guy" contractor that comes and just refinishes wheels. Like they have a whole setup for painting and fixing wheels. That is probably what they will do with yours as well. Can you get your own quote from a Honda dealership/other shop, to compare with the insurance's offer, maybe? Or has the deal already been made?

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post #6 of 18 Old 05-19-2017, 06:28 AM
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I would be upset as well. It doesn't look like there is any structural damage to the wheel and that is what they probably base it on. Just like body panels, if there is no structural damage - they remove the scratches and repaint. If there is any chance that there is any structural damage on the wheel, you have to fight it though. Good luck!

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post #7 of 18 Old 05-19-2017, 06:32 AM
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Insurance is only going to "remanufacture" wheel. Meaning they will repainted and refinish.
This is unfortunately standard protocol with insurance companies. Let us know what you end up doing.

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post #8 of 18 Old 05-19-2017, 09:52 AM
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Push back. Your car can't be very old, and pretty much deserves a new wheel since it is basically new. Quite often insurance companies will try one thing to save a few bucks and if you just say no they will cave and do what's right. Now, if the car was 10 years old or something it would be different, but on a newer car you should get better service.

Also, assuming this is the other guy's insurance giving you grief. If they still resist, get your own company involved to help push back on them. That's what you pay premiums for. If your company won't help, consider changing carriers. My agent has been an effective advocate in a number of situations and always works to help me out. Which is one reason he has had my business (home, auto, life) for well over 20 years.
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post #9 of 18 Old 05-19-2017, 12:18 PM
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Push back. Your car can't be very old, and pretty much deserves a new wheel since it is basically new. Quite often insurance companies will try one thing to save a few bucks and if you just say no they will cave and do what's right. Now, if the car was 10 years old or something it would be different, but on a newer car you should get better service.

Also, assuming this is the other guy's insurance giving you grief. If they still resist, get your own company involved to help push back on them. That's what you pay premiums for. If your company won't help, consider changing carriers. My agent has been an effective advocate in a number of situations and always works to help me out. Which is one reason he has had my business (home, auto, life) for well over 20 years.
There's no reason to push back unless the post repair results are unacceptable.

That's a minor scuff that can be easily addressed with wheel refinishing which the insurance adjuster knows.

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post #10 of 18 Old 05-19-2017, 03:37 PM
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Id get them to give me $300 and then put $100 of my own towards PCing all the wheels black.

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post #11 of 18 Old 05-19-2017, 03:44 PM
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Read your policy!!!!!!!!! There's specific language in auto ins. policies about replacing vs repairing.

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post #12 of 18 Old 05-19-2017, 04:17 PM Thread Starter
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Originally Posted by WhiteOrchid View Post
Push back. Your car can't be very old, and pretty much deserves a new wheel since it is basically new. Quite often insurance companies will try one thing to save a few bucks and if you just say no they will cave and do what's right. Now, if the car was 10 years old or something it would be different, but on a newer car you should get better service.

Also, assuming this is the other guy's insurance giving you grief. If they still resist, get your own company involved to help push back on them. That's what you pay premiums for. If your company won't help, consider changing carriers. My agent has been an effective advocate in a number of situations and always works to help me out. Which is one reason he has had my business (home, auto, life) for well over 20 years.
I've tried already pushing back on the appraiser and the adjuster. I'm going to try my luck at another shop tomorrow. My car is only 6 months old considering it was manufactured in 12/2016 and I was planning on keeping her for long time. Unfortunately the alignment is a bit off also on the drivers rear also (had a buddy check it) so there's probably some suspension damage. I'm really (URINATING OFF) and seriously thinking about dumping the car after its "fixed". Our 2003 accord also had its bumper repainted and after 5 years the paint starts to peel and bubble. It seems to be common with this low VOC crap tastic paint. White metallic is also really hard to match well and I seriously doubt the lackeys that work at these body shops can match it.
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post #13 of 18 Old 05-19-2017, 06:37 PM
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Damage really doesnt look that bad. Insurance isn't going to give you a new wheel. I know 6 months old is not alot but insurance companies after 4 months will go after market or used. And the bumber matching will be close as possible. Bumpers are painted separately at the factory not with the car.
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post #14 of 18 Old 05-20-2017, 02:13 AM Thread Starter
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Damage really doesnt look that bad. Insurance isn't going to give you a new wheel. I know 6 months old is not alot but insurance companies after 4 months will go after market or used. And the bumber matching will be close as possible. Bumpers are painted separately at the factory not with the car.
It's not really the bumper I'm concerned about as it looks slightly different from the factory anyway, it's the rear quarter panel that'll also need to be repainted, I hate seeing overspray, which is unavoidable when they're only painting a partial part of a panel. I think you're right about the wheels though. I've had a 'repaint' done before on other cars done to wheels, and within 5 years, the wheel clearcoat doesn't hold up anywhere as well as the original wheel. Considering our cars are nearing the end of production, soon only refurbished/used wheels will be available for purchase....

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post #15 of 18 Old 05-20-2017, 04:53 AM
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I've tried already pushing back on the appraiser and the adjuster. I'm going to try my luck at another shop tomorrow. My car is only 6 months old considering it was manufactured in 12/2016 and I was planning on keeping her for long time. Unfortunately the alignment is a bit off also on the drivers rear also (had a buddy check it) so there's probably some suspension damage. I'm really (URINATING OFF) and seriously thinking about dumping the car after its "fixed". Our 2003 accord also had its bumper repainted and after 5 years the paint starts to peel and bubble. It seems to be common with this low VOC crap tastic paint. White metallic is also really hard to match well and I seriously doubt the lackeys that work at these body shops can match it.

Now that's a bit extreme, don't you think? That's very minor damage, nothing worth "dumping" it or questioning the longevity.


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