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princess
09-13-2007, 10:15 AM
DATE: September 10, 2007



TO: All Honda Sales, Service & Parts Managers



FROM: American Honda Service Division



RE: 2008 Accord 4 Cylinder Knock Sensor False Detection





Last week Honda Motor Co. issued an iN message to the dealer network announcing a Pre Delivery Update Campaign for both Sayama and HAM-produced 2008 Accord 4 cylinder models. The message contained a link to the software patch download and installation procedures. The supporting Service Bulletin was placed online Friday morning, 9/7/07.



Today 9/10/07 the 2008 Accords will begin shipping from the railhead to your dealership. If your dealership did not review the iN message previously issued, please refer to the remainder of this message and review the iN message issued by the Tools Group regarding the software required for this update.



Under this campaign all affected vehicles must be updated PRIOR TO SALE.



Basic Problem

Some 2008 Accord 4 cylinders may experience an intermittent lack of power during acceleration due to interference/noise with the knock sensor signal circuit. Interference or noise on this circuit can cause the PCM to retard the ignition timing, causing a decrease in engine power, usually during acceleration.

Supporting Materials

A Service Bulletin was issued 9/07/07. The Bulletin details the repair procedure and warranty reimbursement information. The software patch required to reflash the control unit was sent to the dealer network on 9/5/07.

Note: The new software version (V6.09.04) must be loaded to the HDS Tablet before the control unit can be successfully updated.



Campaign Parts

This campaign only requires a software update to the engine control unit. No parts are required.



Repair Strategy

Initial 2008 Accord L4 vehicles being shipped to your dealer will require updating.



Cars currently at the port are being repaired before delivery to the dealerships. A red adhesive dot is applied to the left rear quarter glass to indicate the update was applied to the car. Later this month a permanent countermeasure will be applied on the production line at Sayama. HAM applied a permanent countermeasure this week. The Sayama countermeasure VIN will be broadcast to the dealers when it is available. Once the permanent countermeasure has been applied, the factories will discontinue applying the red adhesive dot.

princess
09-13-2007, 10:20 AM
September 12, 2007



TO: All Honda Sales, Service & Parts Managers



FROM: American Honda Service Division



RE: 2008 Accord 4 Cylinder Knock Sensor False Detection Update





Last week Honda Motor Co. issued an iN message to the dealer network announcing a Pre Delivery Update Campaign for both Sayama and HAM-produced 2008 Accord 4 cylinder models. The message contained a link to the software patch download and installation procedures. The supporting Service Bulletin was placed online Friday morning, 9/7/07.



Today, 9/12/07, the 2008 Accords are available for sale at your dealership.



As a reminder, under this campaign all affected vehicles must be updated PRIOR TO SALE.



Basic Problem

Some 2008 Accord 4 cylinders may experience an intermittent lack of power during acceleration due to interference/noise with the knock sensor signal circuit. Interference or noise on this circuit can cause the PCM to retard the ignition timing, causing a decrease in engine power, usually during acceleration.



Supporting Materials

A Service Bulletin was issued 9/07/07. The Bulletin details the repair procedure and warranty reimbursement information. The software patch required to reflash the control unit was sent to the dealer network on 9/5/07.

Note: The new software version (V6.09.04) must be loaded to the HDS Tablet before the control unit can be successfully updated.

Campaign Parts

This campaign only requires a software update to the engine control unit. No parts are required.



Repair Strategy

Initial 2008 Accord L4 vehicles being shipped to your dealer will require updating.



Cars currently at the port are being repaired before delivery to the dealerships. A red adhesive dot is applied to the left rear quarter glass to indicate the update was applied to the car.



Both factories have also applied the countermeasure – we are currently updating our Service Bulletin with this information.



If you are unsure if a vehicle requires updating, please check the VIN using the VIN Status Inquiry on iN.

mwmcginn
09-13-2007, 10:23 AM
Its cool to see production at work.

According to my management accounting book, this would be an external failure if it was discovered by the customer, but it sounds like they were updating prior to sale, so it would be an internal failure.

Excuse me, I have a management accounting midterm tonight.

princess
09-13-2007, 10:33 AM
I found these when looking through the things I post for the "may become a pattern" thread. Just thought some might be interested. But I wasn't thinking for homework!!!:lmao:

Peniole
09-13-2007, 01:20 PM
Cool

chanke4252
09-13-2007, 01:26 PM
princess, you forgot to post the one about transmission failures...

ACCORDEX06
09-13-2007, 01:33 PM
Lets the bugs out!!!! :wave:

psyshack
09-13-2007, 05:40 PM
Princess

Good to hear its only the I4's.

I was led to believe it was all the new Accords when I was at the dealer. The sales persons took a public bashing right on the sales floor and all keys where rounded up for all Accords at that time. All working sales where put on hold. One salesman admitted to reading the bulletin.

I know how a sales force can be at my place of employment. They are the scum of the earth.

princess
09-13-2007, 07:48 PM
"princess, you forgot to post the one about transmission failures..."

there isn't any bulletins on the 08 trannies.

flcma99
09-13-2007, 08:02 PM
Excuse me, I have a management accounting midterm tonight.

Hope the exam went well. Only an accountant or engineer would observe that. I resemble the former and work with the later ... :lmao: ... guess that is why there are so many Accords, Camrys, and Corvettes around our office.

At least, from my experience, Honda steps up to fix their production issues when they arise.

mwmcginn
09-13-2007, 08:13 PM
Hope the exam went well.



Thanks, I think it did.

Working on an M.B.A.