View Full Version : where can i make a complaint about a dealership?


tebow
08-06-2009, 10:07 AM
today i took my 2008 honda to get the door handle fixed and it took them 3 hours!!! and i think that way too long, all the other people got their stuff fixed before me and they came after me, one guy got his ac compressor fixed and another guy got his transmission repaired.

G Stone
08-27-2009, 12:49 PM
Ask for the service manager or general manager of the dealership.

RTexasF
08-27-2009, 02:34 PM
Your gripe is unfounded. Cool it.

Aviography
08-27-2009, 04:03 PM
OP,

May I ask how old you are?

And I highly doubt a transmission "repair" can be done in less than 3 hours........

Honda247
08-27-2009, 04:33 PM
Shoot it took my dealer 1 day to repalce one spark plug. No biggie. But if really makes you that upset, then talk to the service manager first.

CarlR33
08-27-2009, 05:38 PM
today i took my 2008 honda to get the door handle fixed and it took them 3 hours!!! and i think that way too long, all the other people got their stuff fixed before me and they came after me, one guy got his ac compressor fixed and another guy got his transmission repaired.

Take stuff to do with you when your waiting on a car and assume it will take a while. Most dealers have free WiFi so take a laptop. Makes the time go faster. Next time, drop it off for the day.

Did you ask them what took them so long? I would guess the inner door would have to come off, etc. so it could take a while.