I went to pick up and close out a deal on my '06 Accord today and found out that the car had almost 300 miles on it because they had relocated it from Beaumount (near Houston) to Austin, TX.

We had agreed to $28,700 (before TTL) for an '06 EX-V6 4DR w/ Navigation.

The dealer did mention that he would have to locate the car of my choice, but never said anything about locating it 250 miles away! If it had been less than 100 miles ... it'd still be alot to me but I'd be willing to live with it. But over 250 miles is too much in my personal estimate.

So I was pissed and gave them two choices:

1. Give me $200 discount for the high mileage on my new car
2. Order me a new car at the agreed to price of $28,700

They basically tried to play games with me at this point so I walked.

Questions:
- Has anyone had any experience/tips for getting a chargeback on a new car deposit that was made with a credit card?
- What is a reasonable mileage count for a new car?

Thanks!
T.V.

wow, that's about a grand more than I paid for my 2006 EX-V6 coupe with Navi. They made a mistake when they ordered my car, they ordered the 4cyl instead of the V6...so they had to locate my car from another place and they put almost 200 on my car, I complained about some other stuff with accessories and they lowered the prices another $700 on the car but charged full price for the 5 accessories I wanted....read your purchase agreement you had with them....There is something there about they have to refund your deposit if they don't deliver what was agreed...Not sure if this goes with your situation though.

What's the big deal about 200 miles. :dunno: that's less than a 1/2 tank of gas. If you like the car and you feel the price is fair.

Dan

I have never put a deposit down onto a car for the purpose of holding it to buy later. Did you have to sign any papers for this? I believe that, at least in Alabama, you have 3 days to return a new car for pretty much any reason.

What's the big deal about 200 miles. :dunno: that's less than a 1/2 tank of gas. If you like the car and you feel the price is fair.

Dan

If I'm buying a new car, I want a new car. If possible, I'd fly to the factory and do all the quality control tests and pre-delivery inspection myself. Nobody should touch the car before me, and of course that's not possible. But definitely no other party except for techs should drive the car before me. If the car has more than 10 miles on it when I first see it, I am not going to buy it...it's that simple.

You paid for a service that wasn't delivered. Call your credit card company and ask them to withhold payment.

A little OCD there Benji. It clear you have never run a business.]

Dan

BFD! 200 miles?????? So What???????

Why not insist on ZERO miles? I don't think you are being fair unless you stipulated in writing the car was to have only x number of miles at delivery.

Most place's have a general rule that states that the car must be delivered with less than 100 miles on the ODO.. Anything more than that and the buyer has to know first. If the dealer never told him that they're going to get the car from over 250 miles away, and they drove it all the way from the other dealer, then he has the right to refuse delivery of the vehicle... In some instances, it's considered a breach of contract and the buyer would have no obligations to purchase the vehicle and is entitled to the full refund of the deposit on demand.

I know some of you may think that 300 miles isn't a lot, but it's 300 miles on an engine that's still breaking in. 300 highway miles aren't good for it. Part of the new car experience is breaking in a new engine. The "new" car is already half way broken in...

Personally, if it's a new car, I wouldn't want it unless it has less than 12 miles on the ODO.. It just makes sure that I could properly break in the engine. At 300 miles, they better knock another $500 off since the car is no longer new. Just talk to the dealer one more time. I'm sure they' will lower the price if you talk to them enough. They wouldn't want to have a new car with 300+ miles sitting on the lot for months.

300 is no big deal at all. don't worry about it. my TL was dealer traded to my dealer and had just over 100 on it when I picked up. nothing to care about......

Actually I was mad that my car had over 200 miles on it when I picked it up.. Geico made me go get a photo inspection of the car, because it had more than 100 miles on it....yeah something simple and free, but it was a waste of my time and the dealer told me he was getting it from the Manufacturer. It really bothered me that they drove it from another dealer and they had to do a lot for me to get on my good side, since they wanted my future business.

300 is no big deal at all. don't worry about it. my TL was dealer traded to my dealer and had just over 100 on it when I picked up. nothing to care about......

Actually I was mad that my car had over 200 miles on it when I picked it up.. Geico made me go get a photo inspection of the car, because it had more than 100 miles on it....yeah something simple and free, but it was a waste of my time and the dealer told me he was getting it from the Manufacturer. It really bothered me that they drove it from another dealer and they had to do a lot for me to get on my good side, since they wanted my future business.
I had to do nothing special for my insurance because of it......

A little OCD there Benji. It clear you have never run a business.]

Dan

If I'm dropping $30K for a car, which most people don't normally carry as pocket change...I don't see a reason NOT to have OCD. You wouldn't buy a new house and then find out the manager lived there for a month and be okay with it. I wouldn't buy a new car and know that someone else BROKE IT (in) for me and be okay with it either. I've always said if my car's not broken in by me, it wasn't done properly. I wasn't joking

along these lines, every time i've talked to a dealer who didnt have the car in stock that i wanted, they have told me where they were trying to locate the car at. i wasnever left out of that loop and i was always asked if it would be ok for them to have the car driven there or how did i want it to get to the dealership i was purchasing itat. i had never run into a case where they didnt tell me that upfront. luckily i have never ended up needing a car driven in from anywhere in the end, but the possibility has come up in the past. sometimes for doing the dealer trade, they will actually charge you MORE for the hassle of getting a car they didnt have on the lot! in pa, i didnt run into this, but im hearing some rumblings about this from dealerships out here... :screwy:

anywho, outside of that point, that deal doesn't sound that great anyway... how large was your deposit/how much are you going to loose here? i would try to find a better deal than that if i were you! i can be done. for example, just shopping online, i have tsx quotes between 26,600 and the full sticker of 28.5something. for the ex accord sedan with cloth and mt, i have between 19,650 and 21,500-ish. same cars. different dealerships. depends on what the dealer is willing ot do to sell a car. ;)

I know you are in or around texas, but to give you a good idea of a price you can pay go to www.openroadhonda.com they are a dealership in NJ and they give online quotes...you just have to put in your email address and some of your info. I bet you can get a quote for the car you want at least $2K less than your dealership. If you didn't put much down do what anysia said, and in the mean time file a BBB complaint and file some paperwork with your state attorney general to get your refund (let the dealer know you are going to do this also, maybe he'll change his mind).

i also think some dealerships will take $50-$100 for a deposit on a car. most don't require much. never give more than the minimum required to get the car in and always put it on a credit card so you can dispute the charges if something happens. (you did the credit card thing i believe, so that's great! ;) )

i also think some dealerships will take $50-$100 for a deposit on a car. most don't require much. never give more than the minimum required to get the car in and always put it on a credit card so you can dispute the charges if something happens. (you did the credit card thing i believe, so that's great! ;) ) Oh yeah I did the credit card thing...I put a little over $6,000 on the card...$2,500 for deposit. I was a little worried to do this for the deposit, just for that reason. Glad I did it though, God enough miles for a free trip to Asia again, now all I need is the time and no blackout dates.

I got quite a few miles in Sept from the deposit and my rental car (15 days)
5-Sep-05 HERTZ 5+ DAY RENTAL 500 miles 500
5-Sep-05 HERTZ BONUS 500 miles 500
22-Sep-05 MP SIGNATURE VISA 4,655 miles 4,655
subtotal September 05 miles 5,655

Then in Nov I got another 5k airline miles.

22-Nov-05 MP SIGNATURE VISA 4,722 miles 4,722
22-Nov-05 MP VISA BONUS 291 miles 291
subtotal November 05 miles 5,013

Didn't have to put a deposit on either of my cars and both were delivered undriven. Civic with 11 miles on the ODO and the Accord with 2 or 3 miles can't remember (but under 5). And both were not at the dealer, both hard to find since I wanted an MT and specifically in silver so they had to do a locate for me too. I specifically stipulated, not demo, not driven, and under 10 miles on the ODO. I agree with Ben if it's not broken in by me it's not done right. I'm not putting down 20,000+ on a car and letting someone take a road trip on it before I even get my hands on it. What about all the advice about making sure you vary the speed during the break in period don't let it cruise...etc. I don't trust who drove it to be as OCD about the break in period as I was, can you? do you trust whoever drove it didn't goose it over 4000rpm or let it rip on the highway? Personal preferences I guess.

When I got my old car, I the dealer had to relocate from another dealer too. The other dealer was about 30 miles away, but I went with the sales person (also my friend) to pick it up. It had only 8 miles on it at the other dealership and 1 more mile got added on after I came back because for getting gas and inspections.

If the car has to be relocated, I was always aware of it. If it doesn't have to be relocated, I expect it to have less than 10 miles on it and no more than 15 miles at delivery.

If I worked for the dealership and got to drive a brand new car to another dealership, I know I would be playing....Awesome, a new car to drive let's test the power. hey maybe I could get that job. where do I apply?

Didn't have to put a deposit on either of my cars and both were delivered undriven. Civic with 11 miles on the ODO and the Accord with 2 or 3 miles can't remember (but under 5). And both were not at the dealer, both hard to find since I wanted an MT and specifically in silver so they had to do a locate for me too. I specifically stipulated, not demo, not driven, and under 10 miles on the ODO. I agree with Ben if it's not broken in by me it's not done right. I'm not putting down 20,000+ on a car and letting someone take a road trip on it before I even get my hands on it. What about all the advice about making sure you vary the speed during the break in period don't let it cruise...etc. I don't trust who drove it to be as OCD about the break in period as I was, can you? do you trust whoever drove it didn't goose it over 4000rpm or let it rip on the highway? Personal preferences I guess.

If I worked for the dealership and got to drive a brand new car to another dealership, I know I would be playing....Awesome, a new car to drive let's test the power. hey maybe I could get that job. where do I apply?
I know that our dealership for example used old retired driver's to trasport cars like that. not random lot boys, etc. so, in my buildings case, that's not a concern. I don't think many of the 70 year old driver's we use are out to "play".

i dont think that the mileage is a huge deal AS LONG AS YOU WERE AWARE of trade and new it would have miles on it before hand. if you weren't aware of it, thats another story.

heck, breaking in cars, well, if i say a car is only broken in right if i have done it, well, i have developed one heck of a way of doing it. :lmao: learn to drive a stick in an accord with around 10 miles on the odo. :lmao: and the following morning, redline it accidentally of course. but anyway... and my car has lived to tell the story (and then some). im over 26,000 miles on that 04 coupe. it has taken one heck of a beating in so many ways and keeps going! ;) sometimes i think the break-in period can be a little overrated and people can be a little too obsessive with it. sure, you should be somewhat gentle on the car for a bit, but some of it is getting out of hand. :rolleyes:

I know that our dealership for example used old retired driver's to trasport cars like that. not random lot boys, etc. so, in my buildings case, that's not a concern. I don't think many of the 70 year old driver's we use are out to "play".


well I am not going to tell you too much of what I think about 70 year old drivers either....but a lot of them don't know what's going on (of course some are more aware and active than middle aged people)...My great uncle had to replace his transmission 2 times in less than 3 year in his brand new dodge ram. When I went for a ride with him I noticed he was going past "D" into the lower gears. He drove his truck many times between NY and FL.

well I am not going to tell you too much of what I think about 70 year old drivers either....but a lot of them don't know what's going on (of course some are more aware and active than middle aged people)...My great uncle had to replace his transmission 2 times in less than 3 year in his brand new dodge ram. When I went for a ride with him I noticed he was going past "D" into the lower gears. He drove his truck many times between NY and FL.
:lmao: I see your point. but at least at our place, I've met most of our driver's and they are pretty with it.

:lmao: I see your point. but at least at our place, I've met most of our driver's and they are pretty with it.

yeah I am sure they are...I've actually seen people driving the cars between dealerships and they seem to be doing about the speed limit as I pass by them. They appear professional, and probably isn't a problem. As for the person who started this thread....he's getting ripped off right from the beginning, he can get a better price. Maybe the stealership will call him back, they could drop $1k easy.

Why didn't they just put it on a flatbed tow truck and tow the damn thing?

I have thought about the same thing....if the person drives it...how does he get back? with a flatbed he can just drive back and only one person is needed for the whole process.

Why didn't they just put it on a flatbed tow truck and tow the damn thing?

I know that our dealership for example used old retired driver's to trasport cars like that. not random lot boys, etc. so, in my buildings case, that's not a concern. I don't think many of the 70 year old driver's we use are out to "play".
I hear that line all the time. I just never knew that it's really true. :eek:

I hear that line all the time. I just never knew that it's really true. :eek:

what line? only one person is needed for the whole process. :paranoid:

Why didn't they just put it on a flatbed tow truck and tow the damn thing?
$$$$$$

what line? only one person is needed for the whole process. :paranoid:

I edited that post... I forgot to check the quote box. :blah:

hmmm that's better...I was honestly confused :lmao:

If I'm dropping $30K for a car, which most people don't normally carry as pocket change


Glad I will never sell you a car. Apparantly you think everyone is out to get you.. Glad I dont have to live that way. OCD and paranoid.

Dan

I just saw the charge on my credit card today and have requested a charge back. We'll see how it goes.

Like I said, I'm willing to put up with some mileage .... but over 250 miles was too much to bear.

Yes, funny someone mentioned the 70 year old drivers ... when I first told my salesman I was concerned about someone driving my car across Texas ... he said "What's the difference between you buying the car and driving it back to Austin? Do you want to meet the person that drove your car? He's the nicest little old man."

BTW, I wanted to take my deposit and apply it to a new car order, but the salesman said he won't able to sell me a new car on order for $28,700. If he orders another car for me, it would be more expensive. That's when I walked!

I just saw the charge on my credit card today and have requested a charge back. We'll see how it goes.

Like I said, I'm willing to put up with some mileage .... but over 250 miles was too much to bear.

Yes, funny someone mentioned the 70 year old drivers ... when I first told my salesman I was concerned about someone driving my car across Texas ... he said "What's the difference between you buying the car and driving it back to Austin? Do you want to meet the person that drove your car? He's the nicest little old man."

BTW, I wanted to take my deposit and apply it to a new car order, but the salesman said he won't able to sell me a new car on order for $28,700. If he orders another car for me, it would be more expensive. That's when I walked!


Go to http://www.markroberts.com There you will find pricing on there Hondas with dest. included in the price. Use that to help with priceing.

I would have notified credit card company right there in the dealer infront of saleperson. I hope you get your charge back.

When we bought our Accord it was a dealer swaped car. Had 70 something miles on it. They had a mileage break down on the car. Tulsa dealer, Joe Marina excepted del. on the car. Did there check out of 2 miles with one cust test drive. Left that dealer with 13 miles on it. 55 miles from Tulsa to Barlteville to my dealer. They did a check out on it and one short cust test drive. Hence the 70+ miles on it when we picked it up. I was told up front that it was a dealer swap car.

If you agree to a car thats located elsewhere with my dealer. They will have the car trucked in for you but it does add cost and they charge for it. Its all very up front. Or you can agree to have it driven in.

My dealer wont swap with most Texas dealers on cars. They add paint protectant and other high dealer margin stuff that has to be passed on to my dealer. There pratices violate my dealers rules of operation. Mark Roberts puts none of the crap alot of dealers do on a car. like protetants, wheel locks, pin stripes, splash guards and such. They want to do a high volume, wholesale type bussisness with a very low doc fee. It garners them alot of repeat cust. and referal sales. they sell cars to folks all over the USA because of the honesty and fair pricing.

I hope you get thry this mess and end up with the Accord of your dreams!

I would be pissed but I would demand they extend the factory warranty 300+ miles just to cover for it.