Drive Accord Honda Forums banner
61 - 70 of 70 Posts

·
Registered
Joined
·
26 Posts
Here’s the bottom line. None of these workarounds should even exist. We shouldn’t have to put a piece of foam or something to prevent the phone from being all the way back. We shouldn’t have to angle the phone a certain way. It should just work. I know alignment is crucial, but there are too many workarounds.

My question is, has anyone taken it to the dealer and if so, what did they say?
I don't think it's a Honda issue, though. It's an iPhone 12 issue.
 

·
Super Moderator
Joined
·
1,770 Posts
"If you have a customer stating their Apple iPhone® 12 (all models: iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max) does not charge when using the wireless charger, please let them know that we are aware of these concerns and are currently looking into it. Replacing the wireless charger or using another iPhone 12 will not address the customer’s concern."

I suspect these charging issues go beyond the iPhone 12. The wireless charger that came on my 2021 Ridgeline is trash. It only charges my Apple AirPods Pro and XS Max for about 10 seconds before the charging stops and the light starts blinking. And, whoever put the status light directly beneath the device being charged should be fired.
 

Attachments

Joined
·
1 Posts
"If you have a customer stating their Apple iPhone® 12 (all models: iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max) does not charge when using the wireless charger, please let them know that we are aware of these concerns and are currently looking into it. Replacing the wireless charger or using another iPhone 12 will not address the customer’s concern."

I suspect these charging issues go beyond the iPhone 12. The wireless charger that came on my 2021 Ridgeline is trash. It only charges my Apple AirPods Pro and XS Max for about 10 seconds before the charging stops and the light starts blinking. And, whoever put the status light directly beneath the device being charged should be fired.
Same issue with my Google Pixel 5.
 

·
CVtwo
‘21 Sport 2.0t
Joined
·
43 Posts
Random thing I noticed today, when carplay is disabled on my iPhone 11 ProMax, phone charges without issue

once I start using carplay, phone will not charge
 

·
Registered
Joined
·
21 Posts
Likely to be the case yes. However an iPhone 11 user also complained about it.
I have an iPhone SE 2 and experience the same issue.
 

·
Registered
Joined
·
1 Posts
I noticed that the wireless charger on my Touring is complete garbage. I can't get my iPhone 12 or my wife's iPhone 11 Max to charge longer for a few seconds before it starts blinking yellow and stops charging.

Seems to be an alignment issue since moving it slightly can correct it for a minute before it happens again.

I know induction charging requires close placement of the antennas, but this is just unusable. What's the point of wireless CarPlay if the charging doesn't work?
Hi I use to work at a Honda dealership there is a service bulletin on the wireless charger for iPhone 12s all models. They’re working on how to fix this problem but at this time you’re better off using a charging cord. I have a 2021 accord sport and I’m experiencing the same thing. Just check in with the dealership periodically to see if there is any update. Hope it helps
 

·
Registered
Joined
·
992 Posts
It seems like this issue isn't just limited to Honda / Accord models. Similar complaints regarding several newer cell phone models seem to be common on forums for other brands too- with the iPhone 12 models being singled out most frequently.
 

·
Registered
Joined
·
6 Posts
After an addendum to my earlier successful response. To this issue. I’ve used my fix for a couple of months now and I have never lost my connection. It works for me 100% of the time.

Here’s the bottom line. None of these workarounds should even exist. We shouldn’t have to put a piece of foam or something to prevent the phone from being all the way back. We shouldn’t have to angle the phone a certain way. It should just work. I know alignment is crucial, but there are too many workarounds.

My question is, has anyone taken it to the dealer and if so, what did they say?
It’s not the dealership’s issue. If you read my earlier posts it’s because Apple aligned the Qi charger and charger size. That’s why my fix works. iPhone 13 is going to modify the size and orientation of Qi placement to overcome this issue.
 
61 - 70 of 70 Posts
Top