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I took my 2018 Accord 1.5T Touring into the dealership yesterday for its 30K service and to have them check out a some buzzing rattles in the driver's door, dash, and rear deck. I've had all the rattles since nearly the beginning of my ownership and have brought it into the dealership to diagnose before, but they always gave me the "could not reproduce" line of BS. This time I took the service associate for a ride to point out the rattles. She told me there were no rattles as the car was sitting there rattling as we drove...unbelievable. I finally convinced her they were there.

The dealership kept it overnight and just called me today with an update. They told me all three panels are warped and need to be completely replaced, so they ordered new ones. Makes me wonder if the other three door panels are also warped. I bought my car the day before the 10th gen officially went on sale, way back in Oct 2017, so mine was certainly one of the first ones produced.

Has anyone else heard of this being an issue for anyone else? Can't search the forum to find out.


UPDATE:

Just picked the car up and asked them how they think the panels got warped. They told me it's from the Las Vegas heat. I call BS. I've been living in Phoenix/Las Vegas since 2007 and have owned 10 different vehicles in this heat and this is the first one with warped panels causing buzzing/rattling. Guess I'll find out next week when the parts arrive whether warping has anything to do with the noises...
 

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Discussion Starter #3
Hi Romil,

Any update you can provide?
Thanks!
Yes. The rear deck and driver's door seem to be fixed. The dash still rattles occasionally. They also had to replace a tweeter in the rear deck because they said it was also rattling due to poor assembly. However, since bringing the car home a new problem immediately popped up. Now my Apple CarPlay is on the fritz and I've confirmed it isn't my phone or the cord. Now when I try to use Siri or make phone calls/texts with CarPlay, I often get a loud electronic stutter/screech noise, or Siri won't recognize what I say to her at all, or I get stutters and skips when she's speaking, and she has also hung up my phone in the middle of multiple phone calls. None of that was happening prior to the dealer replacing my panels, so I'm guessing there is a loose or pinched connection somewhere. Taking the car back again on Saturday.
 

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I took my 2018 Accord 1.5T Touring into the dealership yesterday for its 30K service ..... but they always gave me the "could not reproduce" line of BS.
People still fall for this "30K service" BS?
 

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Discussion Starter #5
People still fall for this "30K service" BS?
How is it BS? I get service done whenever the Maintenance Minder on the car says it's due. It always happens to reach the 5% or less mark around each 10,000 mile increment. I did my first service at 10K, when MM A was below 5%, then at 20K when MM B was below 5%, and now at 30K when MM A was below 5% again. Oil, filter, tire rotation, and fluid topoffs. Simple.
 

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How is it BS? I get service done whenever the Maintenance Minder on the car says it's due. It always happens to reach the 5% or less mark around each 10,000 mile increment. I did my first service at 10K, when MM A was below 5%, then at 20K when MM B was below 5%, and now at 30K when MM A was below 5% again. Oil, filter, tire rotation, and fluid topoffs. Simple.
Because the "30K Service" is BS. It is the definition of BS. This is a Honda dealer-created "service" to get money from people who don't read their owner's manual.
 

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Because the "30K Service" is BS. It is the definition of BS. This is a Honda dealer-created "service" to get money from people who don't read their owner's manual.
Except I'm not following a dealer recommended service. I am following a manufacturer recommended service straight out of the owner's manual which says service is due when the Maintenance Minder says it is due, which just happened to coincide with 10K, 20K, and 30K on my mileage. If I went with dealer recommended service, I would have to get the car serviced every 3,000 miles in accordance with the stupid little peel-off stickers they put on your windshield every time recommending you come back in 3,000 miles.
 

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Except I'm not following a dealer recommended service. I am following a manufacturer recommended service straight out of the owner's manual which says service is due when the Maintenance Minder says it is due, which just happened to coincide with 10K, 20K, and 30K on my mileage.
Then that is not what is traditionally meant by x-mile service. You took your car in for an oil change. The mileage is irrelevant.
 

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I took my 2018 Accord 1.5T Touring into the dealership yesterday for its 30K service
Except I'm not following a dealer recommended service.
Yes you are.

Honda has no such recommendation for a "30K service", no definition or standardization of what that service might be, nor any code in the maintenance minder for this "service".

One Honda dealer near me has a "30K service" that includes changing your coolant and transmission fluid. A Firestone dealer near me adds changing spark plugs to that list, and another Honda dealer leaves out a coolant change but adds a brake fluid change and fuel injector cleaning.

Truly, we live in a golden age.
 

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Have a '16 EX Coupe CVT. The flat horizontal panel on top of the iMid screen warped and popped out of place in first year. Dealer wasn't surprised at all. I guess it's not uncommon for these thin plastic panels to warp.

They couldn't get the original to stay put so they ordered a new one plus a replacement for the bezel that surrounds the iMid screen, where that panel snaps in. No issues since both were replaced in '17.

BTW: The manual for my '16 says to replace brake fluid every 3 years, which -at least for me- worked out to be 30k. The dealer did try to sneak in a $44 can of engine cleaner crap on my B12 service at 30k, but I caught them. If I wanted/needed engine cleaner, I can buy the same can for $12.50 on Amazon and pour it in the tank myself for free.

And then there was the charge for windshield washer fluid on my bill but I know perfectly well they didn't put a drop of it in the reservoir. I filled the reservoir the night before the service and I marked the level on the back side of the tank with a marker. The service manager got a disgusted look on his face when I showed him that the level was right at my mark, like "What, you don't trust us?". He got that right! 😛
 

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Hey Romil, I too had door panel problems, I have a 2018 accord sport and I too live in Las Vegas lol. Anyways I took my car in a couple of months ago because my passenger door would rattle whenever heavy bass was played on the audio system, they ended up replacing the door panel and it went away, and lo and behold about 3 months after being replaced the rattle started again. I was also told it was because of the Vegas heat, but I’m starting to think this is a manufacturing issue as this is my second door panel and same exact issue. Who knows it might be the heat but I highly doubt it. Just to give you some peace of mind from another Vegas dude with an accord lol
 

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And then there was the charge for windshield washer fluid on my bill but I know perfectly well they didn't put a drop of it in the reservoir. I filled the reservoir the night before the service and I marked the level on the back side of the tank with a marker. The service manager got a disgusted look on his face when I showed him that the level was right at my mark, like "What, you don't trust us?". He got that right! 😛
They charged you for windshield washer fluid? Even if they DID fill it, I've never heard of a charge for that. It's already loaded into the bloated oil change fee.
 

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They charged you for windshield washer fluid? Even if they DID fill it, I've never heard of a charge for that. It's already loaded into the bloated oil change fee.
Yup, they charged $3.05 + sales tax for the washer fluid they never added. I could buy a whole gallon of that stuff for $1.99. About a week after my conversation with the service manager, my credit card got credited $44 for the can of engine cleaner and $3.05 for washer fluid plus the sales tax on each. 😇

And FWIW, I think my mpg has gone down since they put that stuff in the gas tank...
 

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Yup, they charged $3.05 + sales tax for the washer fluid they never added. I could buy a whole gallon of that stuff for $1.99. About a week after my conversation with the service manager, my credit card got credited $44 for the can of engine cleaner and $3.05 for washer fluid plus the sales tax on each. 😇

And FWIW, I think my mpg has gone down since they put that stuff in the gas tank...
That WW fluid charge is bull----! I would go back and have them refund you for that. It's the principle of the thing.
 

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That WW fluid charge is bull----! I would go back and have them refund you for that. It's the principle of the thing.
He can't get a second refund for the windshield washer fluid. He was made "whole" in the eyes of the law when he received the first refund. A second refund would be greedy, barbarous, and cruel.

Yup, they charged $3.05 + sales tax for the washer fluid they never added. I could buy a whole gallon of that stuff for $1.99. About a week after my conversation with the service manager, my credit card got credited $44 for the can of engine cleaner and $3.05 for washer fluid plus the sales tax on each. 😇
 

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He can't get a second refund for the windshield washer fluid. He was made "whole" in the eyes of the law when he received the first refund. A second refund would be greedy, barbarous, and cruel.
One of these days I have to learn to be "greedy, barbarous, and cruel".

I should have made them refund all charges on that service order. If they didn't fill the washer fluid, how do I know they actually changed the oil and filter or the brake fluid I paid for? I do know for certain they didn't look at my spare tire (the one in the trunk!), even though they gave it 2 green checkmarks on their inspection sheet...

Very last time I ever go to that place. Pity, because I can walk there from home...
 

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I should have made them refund all charges on that service order.
Exactly- like at a restaurant - comp the whole meal, not just the cost of the side of fries.
 

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Don't let jack you up, crack you up, and pimp slap you up.
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Discussion Starter #20 (Edited)
Hey Romil, I too had door panel problems, I have a 2018 accord sport and I too live in Las Vegas lol. Anyways I took my car in a couple of months ago because my passenger door would rattle whenever heavy bass was played on the audio system, they ended up replacing the door panel and it went away, and lo and behold about 3 months after being replaced the rattle started again. I was also told it was because of the Vegas heat, but I’m starting to think this is a manufacturing issue as this is my second door panel and same exact issue. Who knows it might be the heat but I highly doubt it. Just to give you some peace of mind from another Vegas dude with an accord lol
I agree that it's a manufacturing issue since literally zero of the 10 other vehicles I have owned in the same desert heat have ever had issues with warped interior panels. To make matters worse, when the dealer replaced the driver's door panel, they left the cover off the light that illuminates the ground when you open the door. So now I have a bare bulb there and they had to order a new cover...seems like the cover would have been included? They also ordered a new seat belt clip for the passenger B-pillar to see if replacing that stops the last remaining rattle on that side.

Then today (at around 32K on the odometer), the plastic area on the bottom left side of the driver's seat that houses the seat adjustment controls came loose. It's basically flapping around and I can easily pull the top portion about 6 inches away from the seat cushion toward the door. This has happened twice before and the dealer had to replace it. I don't get it...that piece of plastic never even gets touched since it sits under the cushion and I have memory seats. Guess I'll have to chalk it up to the heat...

515847
 
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