[Sdginz]

Car has 8300 miles and the transmission has already been replaced. On an extended (1.5 hours) drive this weekend and this message comes on. Anyone seen this? It’s a 2018 Accord Touring 2.0 automatic. Transmission was replaced 4 months ago.

 

[MLue1]

Please clarify which Transmission you have.

 

[buddy_maynard]

I would check the fluid and make an appointment at the dealership.

 

[homny1]

Possibly the cooler is blocked/clogged when the original transmission failed and they didn't flush the lines when they replaced it. Better get it back to the dealer asap to have them check as heat condition can also damage transmission internally....

Sorry you have to deal with this on your new car

 

[341890]

I'd agree, take it back to the dealer ASAP, maybe even have them tow it as not to risk damage. Perhaps when it was replaced a line was pinched or fluid levels aren't right. In any event don't keep driving it like that. Good luck!

 

[Sdginz]

I’ve asked Honda to lemon this vehicle. I’ve had more than my share of issues and don’t have the time to waste with this.

 

[homny1]

Unfortunately, most likely they are not going to assist with that. If you press them hard enough, they may give you a free VSC warranty, or a month's payment if you have that .... Honda also doesn't participate in the Better Business Bureau (BBB) Auto Mediation Program, and you would have to turn to their independent mediation program that they signed up for, or try with your State Attorney General Office. But the rules are the rules, and they are supposed to be fair to both sides ..... but they have a right to inspect and repair for up to 4 times within 18000 miles and a time period of 2 years from the delivery date.

 

[Sdginz]

Unfortunately, most likely they are not going to assist with that. If you press them hard enough, they may give you a free VSC warranty, or a month's payment if you have that .... Honda also doesn't participate in the Better Business Bureau (BBB) Auto Mediation Program, and you would have to turn to their independent mediation program that they signed up for, or try with your State Attorney General Office. But the rules are the rules, and they are supposed to be fair to both sides ..... but they have a right to inspect and repair for up to 4 times within 18000 miles and a time period of 2 years from the delivery date.

The lemon laws are state driven. This car has been in the shop more than four times for the same repair. We shall see.

 

[grumpypolecat]

Unfortunately, most likely they are not going to assist with that. If you press them hard enough, they may give you a free VSC warranty, or a month's payment if you have that .... Honda also doesn't participate in the Better Business Bureau (BBB) Auto Mediation Program, and you would have to turn to their independent mediation program that they signed up for, or try with your State Attorney General Office. But the rules are the rules, and they are supposed to be fair to both sides ..... but they have a right to inspect and repair for up to 4 times within 18000 miles and a time period of 2 years from the delivery date.

There are no blanket federal lemon laws. They are set by each state and require different burdens and methods to resolve the dispute.

 

[homny1]

The lemon laws are state driven. This car has been in the shop more than four times for the same repair. We shall see.

Well, in that case, ask the Honda Customer Relations specialist to forward your file to the Mediation Department - they usually respond within a week .....

 

[RickBlaine]

Unfortunately, most likely they are not going to assist with that. If you press them hard enough, they may give you a free VSC warranty, or a month's payment if you have that .... Honda also doesn't participate in the Better Business Bureau (BBB) Auto Mediation Program, and you would have to turn to their independent mediation program that they signed up for, or try with your State Attorney General Office. But the rules are the rules, and they are supposed to be fair to both sides ..... but they have a right to inspect and repair for up to 4 times within 18000 miles and a time period of 2 years from the delivery date.

Which car makers do participate?

No U.S. Federal lemon laws

4 times in 18,000 miles?

Other than that, how was the play, Mrs. Lincoln?

 

[CHS Touring]

I don’t think anyone has yet asked: how were you driving your car? If you were pushing her hard with lots of steep inclines, I could possible see this warning as normal. However just cruising along on the highway around the speed limit, no way this is normal.

 

[Sdginz]

4 times in 18,000 miles?

No. More than four times and only 8,000 miles!

I don’t think anyone has yet asked: how were you driving your car? If you were pushing her hard with lots of steep inclines, I could possible see this warning as normal. However just cruising along on the highway around the speed limit, no way this is normal.

I was on a country road the first time doing 60-65 two passengers in the car. Second time also on the highway doing 65. A/C on not all that warm. And certainly not driving it hard. Normal routine driving.

 

[RickBlaine]

No. More than four times and only 8,000 miles!

No. "4 times within 18000 miles"!

See the quote...

You have received a replacement transmission- they screwed something up during install.

 

[homny1]

No. "4 times within 18000 miles"!

See the quote...

You have received a replacement transmission- they screwed something up during install.

In the State of New York, its 4 repair attempts in the 18000/24 months of ownership from the in service / delivery date to the consumer. It can also be a total of 30 calendar days (including weekends) of loss of the vehicle due to warranty repairs. However, the one important stipulation is that the vehicle has to be significantly impaired or a safety issue - failing brake system, repeated "safety system" failures and improper operation, transmission repairs/replacements, etc. would definitely qualify. And if you live in Florida, they might as well just send you the check because the manufacturers know that as soon as a car gets close or just at that point, they are going to loose.

Regardless, as a consumer, the dealer making mistakes are still an "authorized repair" as they "represent the manufacturer" and therefore are liable. I think that the reason why Honda / Acura do not participate in the BBB Auto Mediation Program is that they feel that they have a better chance of trying to prove that there isn't a major safety or major mechanical problem in many cases, and they have a "better change" of beating the consumer. Many times, consumers are more driven by the emotions that govern all of us, versus the facts.

If you have more than 4 repair attempts, you definitely are a candidate for the mediation/arbitration programs that are available to you, as a consumer. Honda does not participate in the BBB program, so its set up where you can go to the auto arbitration program that is outlined in the owners manual, as well as your state. Some states require that you participate in your manufacturer's voluntary arbitration program. Know that the Honda participating arbitration program is voluntary for the consumer , and is "NON BINDING" to the consumer, but is binding to Honda. If you loose your case, you still have the option of filing with your respective State, and Honda will bring up in that hearing the independent arbitration that was already attended and that the consumer "lost" as part of their defense. If the independent arbitrator rules in the consumer's favor, Honda has no choice and agrees to follow your request for replacement or refund.

Hope this helps and GOOD LUCK !!!!

 

[Sdginz]

I appreciate your replies. This is absurd that I need to be even dealing with this. Isn’t this the reason people buy Honda’s? They ought to do the right thing.

 

[2018TwoPointOh]

I appreciate your replies. This is absurd that I need to be even dealing with this. Isn’t this the reason people buy Honda’s? They ought to do the right thing.

Agreed - this sucks, and I wouldn't be happy either. Every now and then someone gets a bad one, and it looks like you were the lucky one this time around. It may be time to lawyer up and force Honda to do the right thing.

 

[homny1]

Agreed - this sucks, and I wouldn't be happy either. Every now and then someone gets a bad one, and it looks like you were the lucky one this time around. It may be time to lawyer up and force Honda to do the right thing.

Yes you are 100% right and Honda should take care of it. But we fall into that gigantic bucket where they don’t have to worry about the little people and concentrate on the mass sales worldwide

 

[jonquiljo]

I appreciate your replies. This is absurd that I need to be even dealing with this. Isn’t this the reason people buy Honda’s? They ought to do the right thing.

You are right. It is absurd that you need to get an attorney to do this! You should not have to keep a new car if the manufacturer cannot have it's dealers make it run properly! Your time is valuable and Honda should not shirk it's responsibility as a car maker.

I'm a bit confused as to where you are but in California (for problems not life threatening) it generally is (can be less) 4 times in the shop when the dealer has tried to repair it. Period. The first time that you bring it into the shop to repair the problem is "day 1". Your compensation if you win will be the pro-rata percentage of life of the car from the time you first bring in your car to 120,000 miles. So (as an example), if you first had the problem at 10,000 miles, you get 110,000/120,000 % of what you paid including tax and vehicle registration fees. You also get a reasonable percentage of your finance fees refunded too. The attorney fees are refunded in full. But, California is pretty consumer oriented about this. (most states are prettu good)

Most people recommend - do not going the lemon law route without an attorney. You can use any lemon law attorney - and there are lots of them. Look on Google! You should not be asked for $$ upfront. If the attorney is legit - they will take it on a contingency fee basis - they get paid directly from Honda if you win, and they don't get paid anything from anyone if you lose. Bottom line - you should never have to pay anything.

I have had problems with my Accord and contacted a lemon law attorney. They warned me that it will likely go to litigation and that it will be fought fiercely by Honda (nice company HUH???). Given you have a very clear cut problem and have gone through 4 attempts at repair, you should have a pretty case to win. Go for it!

It really seems odd to me that a company like Honda tends not to step up to the plate when things go wrong with their cars. If they buy back a car with 8000 miles on it, it should be easy for them to "fix" and sell/dump on the used market. What, they lose $10K-15K? Their internal legal staff will cost them far more than that to fight these things! Now I hear that they don't do BBB mediated disputes? This is wrong.

I just don't understand why a company like Honda that prides itself with it's reputation for reliability fight back so hard when a car or two here and there prove not to be reliable? What have they got to gain? Good luck. This may not be fun to do, but it sounds like you have one seriously messed up car.

 

[RickBlaine]

^Gosh I wish someone here would create a comprehensive thread about the Lemon Law process, how it differs from state to state, and some things they've learned on the way?

This member, angry at Honda, could post in the General sub-forum and I'm sure it would be useful to other members here- and would have a lot more staying power than dozens of random posts saying the same things in the middle of every problem thread.

Can you dig it?