As a disclaimer I always strictly wash my 2014 Accord by hand, however being that this has been a tough winter and my area received some pretty bad winter storms I wanted to ensure that I started spring by getting a good chassis bath. I went to a nearby reputable automatic car wash that I've used in the past that's very high quality and frequently washes very high end vehicles.
Checked my car in like normal with a nice attendant and walked into the hall where you can watch your car as it goes through the wash. I see my Accord being pulled in to the wash line and notice the attendant seemed very novice, for whatever reason had the 'hazards' blinking (odd, but shrugged and didnt think much of it).
Next thing I know, my Accord is rolling pretty quickly right through the wash track as if she just stopped the car and left it in Drive (maybe she did, who knows). I then see the attendant running after my car trying to stop it, but too late, BOOM. My nearly 1 y.o Accord crashes right into the back of a bright red Ford Ranger pickup truck as I watched in horror and other employees of the car wash scram to shut off the machines. I left the hall and went back outside to lane where I dropped the car off where I was assured by a couple employees that there was 'no damage' to the vehicle and no contact was made between my car and the truck. After I inspected the car once getting home, sure enough there was damage. I have now have a car with a scrapped up front bumper front hitting the back of the truck and also discovered a long deep scratch and crease damaged to my drivers side door where the attended opened the door to get into the rolling vehicle, scratching it against track.
Spoke with the owner of the car wash, and they will be paying for the damages to the car and are currently arranging all the repairs with a reputable shop they use for damaged cars. I am really heart broken about this whole ordeal and fear the vehicle won't ever be the same once repairs are made. I'm also quite angry at the carelessness of the employee who destroyed (to me at least) my vehicle and didn't even bother to apologize to me. By the time I walked around the building to check on the car once it was rolled out, she had disappeared. Will try and post some pics later.
Checked my car in like normal with a nice attendant and walked into the hall where you can watch your car as it goes through the wash. I see my Accord being pulled in to the wash line and notice the attendant seemed very novice, for whatever reason had the 'hazards' blinking (odd, but shrugged and didnt think much of it).
Next thing I know, my Accord is rolling pretty quickly right through the wash track as if she just stopped the car and left it in Drive (maybe she did, who knows). I then see the attendant running after my car trying to stop it, but too late, BOOM. My nearly 1 y.o Accord crashes right into the back of a bright red Ford Ranger pickup truck as I watched in horror and other employees of the car wash scram to shut off the machines. I left the hall and went back outside to lane where I dropped the car off where I was assured by a couple employees that there was 'no damage' to the vehicle and no contact was made between my car and the truck. After I inspected the car once getting home, sure enough there was damage. I have now have a car with a scrapped up front bumper front hitting the back of the truck and also discovered a long deep scratch and crease damaged to my drivers side door where the attended opened the door to get into the rolling vehicle, scratching it against track.
Spoke with the owner of the car wash, and they will be paying for the damages to the car and are currently arranging all the repairs with a reputable shop they use for damaged cars. I am really heart broken about this whole ordeal and fear the vehicle won't ever be the same once repairs are made. I'm also quite angry at the carelessness of the employee who destroyed (to me at least) my vehicle and didn't even bother to apologize to me. By the time I walked around the building to check on the car once it was rolled out, she had disappeared. Will try and post some pics later.