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Huang

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Discussion starter · #1 ·
To keep this short, there's a crack on my windshield.
Called state farm for a replacement because the crack was longer than 6 inches and they said they only cover aftermarket windshields. If I were to go with OEM windshields, I would have to cover the difference (about a $500 difference, on top of my $250 deductible)

The OEM windshield is AGC, and the aftermarket they are offering is PGW. I did notice that PGW provided the side door windows on the Honda Accord, as well as the Honda Civic. Are PGW windshields acceptable for a replacement windshield? or should I pay 750$ to get get OEM windshields?

(Aftermarket) http://www.pgwglass.com/products/Pages/Vehicles.aspx
(OEM) AGC Automotive - Laminated Glass <LAMISAFE>
 
I'd find a new insurance company.

Back to your question.....I'd go with aftermarket but that is just me. My luck would be that I'd spend the extra cash on an OEM windshield only to get a chip within a month.

Now body/interior parts are another story. I only go with OEM to due to crappy fitment of aftermarket parts.
 
Don't waste your money. Both companies supply glass to manufacturers. Every manufacturer has several suppliers of every part.
Even if you went to a dealer they would have an independent glass company come in and do the work.
 
I too have State Farm and I too had a windshield replaced last year. It was free. State Farm told me that it was at no cost to me- my rates did not go up, nor was there a deductible.

Ask your State Farm agent specifically if there is a cost to you. I can't imagine you having the minimum coverage only- your car is new, not 15 years old. I think perhaps you just called and asked a "general" question.

But yes, if I wanted "Honda OEM" stamped on the windshield, it was going to cost me $150 more than the PGW I did get.

By the way, installation procedure and proper sealant is FAR more important than the difference (if any) between those two windshields. The passenger air bag counts on a properly installed windshield to work properly. It creates a back stop. If the replacement windshield popped out when the airbag deployed, then the air bag would not protect as designed.
 
I was the member who went through the aftermarket windshield drama with a Honda dealer's body shop. Even though the aftermarket one looked the same, the LDW system couldn't be aimed properly. The insurance company offered to pay to replace the aftermarket one the dealer installed but they refused to give the insurance company the discount. A letter to the dealer's GM along with the Honda Service letter did the trick. Now the LDW works correctly. If you don't have an LX or an EX then it doesn't matter since they don't have the LDW.
 
@Flyboy: Excellent post! I remember that drama now. Thank you for pointing out what matters.

Unfortunately, member "Huang" did not give those details here. Since he created 4 threads but never came back to any of those threads, I don't know if we will find out what kind of car he has.
 
To keep this short, there's a crack on my windshield.
Called state farm for a replacement because the crack was longer than 6 inches and they said they only cover aftermarket windshields. If I were to go with OEM windshields, I would have to cover the difference (about a $500 difference, on top of my $250 deductible)

The OEM windshield is AGC, and the aftermarket they are offering is PGW. I did notice that PGW provided the side door windows on the Honda Accord, as well as the Honda Civic. Are PGW windshields acceptable for a replacement windshield? or should I pay 750$ to get get OEM windshields?

(Aftermarket) http://www.pgwglass.com/products/Pages/Vehicles.aspx
(OEM) AGC Automotive - Laminated Glass <LAMISAFE>

Drop your insurance and go with someone else. You shouldn't have to be swayed towards getting aftermarket parts over OEM parts. That's ridiculous. I'd still go with the OEM.
 
Discussion starter · #10 ·
Drop your insurance and go with someone else. You shouldn't have to be swayed towards getting aftermarket parts over OEM parts. That's ridiculous. I'd still go with the OEM.
what auto insurance do you guys suggest? I've stayed with statefarm because they give me a great rate for full coverage, but if there's one that gives oem parts and better claims, I would switch.

100/300/50 - 151
uninsured motor vehicle- 14
uninsured motor property - 1
comp (250 deductible) - 30
collision (250) - 140
10000 medical - 20

6 month premium: 356
 
I don't much care for State Farm but that's based on decades ago background. USAA and Travelers both have good claims service and rates.

Irrespective....the bias against some things OEM, like glass, is based on exorbitant mfg's pricing relative to at least as good aftermarket. PPG glass most likely better than Honda's stock stuff.

Unfortunately, there are sometimes one-off issues. Like this LDW not working with other than the OEM windshield bit that complicates things. I'd suspect that if you care to explain and push the issue it wouldn't be impossible to resolve.

Personally, after a month or two of entertainment, I found LDW's rudimentary behavior and shortcomings to be most annoying and turned the stupid thing off. So, I'd welcome a better glass in lieu of LDW functionality.

This certainly isn't an issue I'd ditch a good, long term relationship with an insurance carrier over.
 
I was the member who went through the aftermarket windshield drama with a Honda dealer's body shop. Even though the aftermarket one looked the same, the LDW system couldn't be aimed properly. The insurance company offered to pay to replace the aftermarket one the dealer installed but they refused to give the insurance company the discount. A letter to the dealer's GM along with the Honda Service letter did the trick. Now the LDW works correctly. If you don't have an LX or an EX then it doesn't matter since they don't have the LDW.
Same issue with rain sensor wipers - my father had this issue on his BMW and Mercedes vehicles. You have to get the OE windshield, but of course it requires a lot of persuasion to get the insurance company to pay.

All the insurance companies are such a joke when it comes to this stuff. Your $356/6 months sounds nice for insurance though! I pay double that here in Canada. Mine is $1400/year, and that's a good deal. I don't know anyone that pays under $1,000 with collision and comprehensive here.
 
Same issue with rain sensor wipers - my father had this issue on his BMW and Mercedes vehicles. You have to get the OE windshield, but of course it requires a lot of persuasion to get the insurance company to pay.

All the insurance companies are such a joke when it comes to this stuff. Your $356/6 months sounds nice for insurance though! I pay double that here in Canada. Mine is $1400/year, and that's a good deal. I don't know anyone that pays under $1,000 with collision and comprehensive here.
My insurance company was willing to pay for the OEM windshield after I sent then the Service Letter for liability reasons. The dealer refused to give them their price because the car dealership broke the original windshield while removing it from the car to repair the roof area around the moonroof. The dealership's position was that the non OEM windshield worked fine even after I showed them that LDW didn't sound the alarm until the left wheel had crossed the lane stripe.

BTW I didn't buy my wife's 2015 CRV from that dealer nor will I give them any of my service business.
 
guys - hello again

I came home from vacation to find about 2 solid inches of ice on my accord. Heavy stuff and so I turned on the car and cranked the heat for awhile to help loosen it. It came off in big heavy sheets.

Unfortunately I now find a nice 3 foot long meandering crack in the lower part of the windshield. Maybe was there to begin with due to the weight of the ice or maybe was due to heating the windshield with ice on it. Dunno, doesn't really matter. I need a new windshield.

SO, I have State Farm but have 500 deduct and I don't even think I have glass coverage. So I'm paying out of pocket it appears.

I got an online quote from Safelite website for $370 or so. Was less than I had guessed. It did ask me whether my car had a lane departure system. Everything is closed today so hard for me to know what to do. I assume $370 is not OEM glass.

Is aftermarket PPG fine?

I don't use LDW - have turned it off since the moment I took delivery of this car.

Hard to believe that the FCW can't work with any glass that doesn't have a Honda label on it right?

Also does anyone have any advice on best place to get this done? There is a local guy here who is mobile and gets good ratings. He did a chip repair for me a few months ago. However I'm not sure I like the idea of some dude putting in a new windshield in my 2 year old car in my driveway in January in Chicago. My gut just is telling me NO. I feel like I gotta go to a shop indoors....

Safelite is best? Gerber Collision and Glass? Allstar? Do I just shop these bigger guys by price and hope for the best? Obviously I'm pissed beyond hope but I've come to accept this hiccup in life and I just want to pay my money and have a windshield that doesn't leak.

Do I just ask each place what manufacturer of glass I will get installed? Any other sage advice?
 
I've had Safelite come twice to replace a windshield in an Odysssy and a chip in a Crv. Was very satisfied both times. For the Odyssey they used a windshield made by Pilkington. They were very professtional and I asked a million questions which they were happy to answer. I didn't know about the O.E. glass requirement at the time.

I've seen a local outfit replace a windshield in my neighbor's BMW, they even used a sawsall, no issues.

For January in Chicago, I believe that they have install centers.
 
guys - hello again

I came home from vacation to find about 2 solid inches of ice on my accord. Heavy stuff and so I turned on the car and cranked the heat for awhile to help loosen it. It came off in big heavy sheets.

Unfortunately I now find a nice 3 foot long meandering crack in the lower part of the windshield.
Same happened to my 2007. Dealer told me that if there was no evidence of any of impact, they could ask Honda to cover it under warranty. Unfortunately they showed me a small chip that they say allowed it to crack.
Also all insurance companies are different. Mine would pay for OEM if the car was 2 years old or less.
 
Same happened to my 2007. Dealer told me that if there was no evidence of any of impact, they could ask Honda to cover it under warranty. Unfortunately they showed me a small chip that they say allowed it to crack.
Also all insurance companies are different. Mine would pay for OEM if the car was 2 years old or less.
I have a mobile guy coming out in the next few days. The weather should be relatively nice and he claims that the adhesives are fine down to 0 degrees, so 30 shouldn't matter. Obviously even when you take it into a shop then you drive it back out into the cold in an hour or so.

The cost is very reasonable and he assures me that this aftermarket glass will be "exactly the same" as the OEM but for the little Honda H on it. I believe it is make by Pilkington and I have of course seen their products in my other cars. My gut tells me that regulations/NHTSA probably mean that all of these windshields are going to have the proper laminations and will all be "safe". My Accord might even have Pilkington on some of the other windows - can't recall. Hopefully this guy does a good job and I stay leak free.

I thought about trying to go the dealer route but it is just such a pain to make an appointment, pay the $125 "diagnostic fee", and risk having them poop out on it by claiming something that gets them out of replacing. Would be so easy for them to say that it was the ice or me removing the ice or whatever that caused it to crack (and they are probably right). It appears I can get this done for less than 300 bucks total so as long as the work is good, it's hardly worth trying to thread the needle with a dealer somehow getting Honda to agree that their glass just decided to get a 3 foot crack in it without any coaxing.

Incidentally I have a theory that it was actually me turning on the car to hot inside to try to loosen up the ice sheets that might have caused this. It just seems too convenient that the crack is horizontal across the bottom of the glass which is where the hot air would be blowing up from inside.
 
I have a mobile guy coming out in the next few days. The weather should be relatively nice and he claims that the adhesives are fine down to 0 degrees, so 30 shouldn't matter. Obviously even when you take it into a shop then you drive it back out into the cold in an hour or so.

The cost is very reasonable and he assures me that this aftermarket glass will be "exactly the same" as the OEM but for the little Honda H on it. I believe it is make by Pilkington and I have of course seen their products in my other cars. My gut tells me that regulations/NHTSA probably mean that all of these windshields are going to have the proper laminations and will all be "safe". My Accord might even have Pilkington on some of the other windows - can't recall. Hopefully this guy does a good job and I stay leak free.

I thought about trying to go the dealer route but it is just such a pain to make an appointment, pay the $125 "diagnostic fee", and risk having them poop out on it by claiming something that gets them out of replacing. Would be so easy for them to say that it was the ice or me removing the ice or whatever that caused it to crack (and they are probably right). It appears I can get this done for less than 300 bucks total so as long as the work is good, it's hardly worth trying to thread the needle with a dealer somehow getting Honda to agree that their glass just decided to get a 3 foot crack in it without any coaxing.

Incidentally I have a theory that it was actually me turning on the car to hot inside to try to loosen up the ice sheets that might have caused this. It just seems too convenient that the crack is horizontal across the bottom of the glass which is where the hot air would be blowing up from inside.
Pilkington is top notch. It is considered OEM Distributor Glass, meaning made to exact same specs as the factory glass but without the Honda stamp on it. AP Tech, AGC, and PPG are all considered OEM manufacturers. Not only is an OEM windshield necessary for the camera but also it acts as a structural support for the car therefore you don't want Chinese glass or some other generic in there.
 
I have a mobile guy coming out in the next few days. The weather should be relatively nice and he claims that the adhesives are fine down to 0 degrees, so 30 shouldn't matter. Obviously even when you take it into a shop then you drive it back out into the cold in an hour or so.

The cost is very reasonable and he assures me that this aftermarket glass will be "exactly the same" as the OEM but for the little Honda H on it. I believe it is make by Pilkington and I have of course seen their products in my other cars. My gut tells me that regulations/NHTSA probably mean that all of these windshields are going to have the proper laminations and will all be "safe". My Accord might even have Pilkington on some of the other windows - can't recall. Hopefully this guy does a good job and I stay leak free.

I thought about trying to go the dealer route but it is just such a pain to make an appointment, pay the $125 "diagnostic fee", and risk having them poop out on it by claiming something that gets them out of replacing. Would be so easy for them to say that it was the ice or me removing the ice or whatever that caused it to crack (and they are probably right). It appears I can get this done for less than 300 bucks total so as long as the work is good, it's hardly worth trying to thread the needle with a dealer somehow getting Honda to agree that their glass just decided to get a 3 foot crack in it without any coaxing.

Incidentally I have a theory that it was actually me turning on the car to hot inside to try to loosen up the ice sheets that might have caused this. It just seems too convenient that the crack is horizontal across the bottom of the glass which is where the hot air would be blowing up from inside.
Please, let us know if the LDW works correctly after they install the new windshield. Obviously, they won't have the equipment or software to calibrate the system.
 
Incidentally I have a theory that it was actually me turning on the car to hot inside to try to loosen up the ice sheets that might have caused this. It just seems too convenient that the crack is horizontal across the bottom of the glass which is where the hot air would be blowing up from inside.
Although, I'm not encouraging the dealer route, mine did mention to me that the hot air alone should not crack the windshield and inspected my windshield for free while I was in for something else.

With my 2007, I did as I always did with every car I've had before that. Started the car, put the defroster on, and began shoveling the driveway after a snow storm. When I cleared the snow off the windshield after the car was running for about 20 mins, I saw the same horizontal crack you described right above the defroster vents.

Please let us know how it works out.
 
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