[funkcity]

My Dealer sent me this:

Immediate Response to this Notice Required
"Our Records indicate that you have not contactedus to have the vehicle service protection" updated blah, blah, blah...
Failure to respond will result in your status as being:
[ High Risk potential "Pre -Existing" conditions with mechanical or electrical issues on vehicle.]

My mechanic always does my servicing on my 2019 Accord Touring. But really? What gives here and is this actually legal?

 

[JoeM(GA)]

Typical dealer BS, they want to sell you some POS service /warranty plan to protect you and your car from costly repairs, I promise this won’t be a Hondacare plan, just some aftermarket insurance backed plan that makes them money and provides poor coverage for you.

 

[NYC Honda]

Ignore that crap.

 

[slimm1469]

Pure hype

 

[namegoeshere]

https://www.scampulse.com/motor-vehicle-services-notification-reviews

Victim Location 56482
Type of a scam Other

I have now received multiple postcards that state the following with different respond by dates. In attempting to check where they are coming from I realized many people are receiving them as well, so determined this form of reporting would be better than a random post on the internet.

Post card states:

"Immediate response to this notice required: suggested repair facility (Name of facility where I purchased the vehicle). Any ASE Certified Mechanic. Our records indicate that you have not contacted us to have the vehicle service protection for your vehicle updated. Please call 1-800-293-4424 to speak with your dedicated service representative. Failure to respond by 5/20/2021, will recategorize (sic) your vehicle in our system with a new status so [High-Risk potential "Pre-Existing" conditions with mechanical or electrical issues on vehicle]. Neglecting to update your protection program will result in 100% out of pocket repair costs."

The post card includes the Year make and model of my vehicle.

Is addressed to Honda Owner which is common on most vehicle mailers

Included the local dealership name where I purchased my vehicle

Here's the issue that had me search the legitimacy before calling. I have a 100,000 mile bumper to bumper/7 yr extended warranty that I paid for on my vehicle. THIS is NOT the number associated to that warranty.

US postage paid with a permit ID no. 1535 - as seen on attached image.

Please look into this and at a minimum these people need to STOP contacting those of us that do not respond and should not be able to use tactics that look like we have a warranty or recall issue. This is ridiculous!



Could be a new twist on Susie from Vehicle Service Department robocall scam

Watch Out for Auto Warranty Scams

If you own a vehicle and a phone, you may receive calls from scammers posing as representatives of a car dealer, manufacturer or insurer telling you that your auto warranty or insurance is about to expire.

www.fcc.gov

Hi. This is Susie calling with the Vehicle Service Department. We are calling about your vehicles manufacturer's warranty. We sent you several notices in the mail that you have yet to extend your warranty past the factory cutoff and this is a courtesy call to renew your warranty before we close the file. If you're interested in renewing your auto warranty now, please press 5 now or press 9 to be removed from our list.

 

[next1cruise]

Chances are that was not sent by your dealer. It was sent by a marketing company.

 

[AccorDokken]

 

[namegoeshere]

Not the same number.

CarShield is 1-800-668-7710. These guys are 1-800-293-4424 (based on post from scampulse)

If you do a search on 1-800-293-4424, you'll find it's associated with companies such as Motor Vehicle Services, Capital Debt Management, etc.

@funkcity This is NOT being sent by the dealer you bought your car from.

Note the part at the bottom that reads "Not affiliated with Dealer or Manufacturer"



Looks like I was right about this being a twist on robocall auto warranty scam.

From

Don't take that urgent looking 'vehicle alert notice' at face value

Keep an eye out for a post card in your mail box urging immediate action involving your car, truck or SUV. The message claims the information is important and gives you five business days to call. Don't call. It's an old-school pitch with a trail of trouble. The vehicle alert notices have a long...

komonews.com

Don't take that urgent looking 'vehicle alert notice' at face value

August 22nd 2019

Keep an eye out for a post card in your mail box urging immediate action involving your car, truck or SUV. The message claims the information is important and gives you five business days to call.

Don't call. It's an old-school pitch with a trail of trouble.

The vehicle alert notices have a long history with state and federal investigators. Bold, large, red font compels you: CALL IMMEDIATELY. TIME SENSITIVE. YOUR IMMEDIATE ATTENTION IS REQUIRED.

The message suggests you face expensive car repair bills in the future because you won't have warranty coverage.

The Federal Trade Commission says cards like this have tricked people into spending thousands of dollars on extended warranties they either can't use or never get.

There are all kinds of warnings online, including one from the Washington State Attorney General showing a copy of a mailing that's glaringly similar to those hitting local mail boxes this week. But that alert was mailed 12 years ago. Again, it's an old-school marketing gimmick.

A major red flag is there's no indication of who it's from. The pre-sorted postage on the current mailer shows it's from Dallas. At the very bottom, there are three lines of pale gray print that are so tiny it's easy to miss and very difficult to read.

KOMO News showed the card to people on the street: "Even with glasses, I can't even see this," said one man. "If it was any smaller, I'd need a microscope," said another.

A Google check of the address reveals it's a big office tower that leases space and has nothing to do with the mailings. If you get one, take it to the closest recycling bin and throw it away, but not before you report it to the Federal Trade Commission and the state Attorney General to keep it on their radar.

Some tech experts say we may notice an increase in deceptive offers in the mail because of a recent crackdown on auto warranty robocalls.

 

[03LXV6]

The other day I picked up one of the calls after I was inspired by Scam Baiter. After about 20 minutes I told them my car is a 1999 and I got pretty much cursed out.

 

[Ronch]

I recently got a similar BS letter with the name and logo of the nearby Honda stealer where my '16 Coupe got serviced under warranty, and that's not even the stealer that sold the car to me (~175 miles away).

I wouldn't be a bit surprised if these stealerships are selling their customer lists to extended warranty scammers to make a few extra bucks because they have so few new cars to sell...

My shredder got a nice meal out of that letter...😋

 

[namegoeshere]

I wouldn't be a bit surprised if these stealerships are selling their customer lists to extended warranty scammers to make a few extra bucks because they have so few new cars to sell...

It was probably the DMV (and maybe the financial institution that was used to finance purchase unless the OP paid cash)

DMVs Can (And Do) Collect and Sell Your Personal Data

The information they're allowed to sell includes your date of birth and address.

www.caranddriver.com

DMVs Can (And Do) Collect and Sell Your Personal Data

Apr 4, 2020

If living in the information age has taught us anything, it's that our personal information is not safe in the hands of private companies. It's somewhat more disconcerting to learn that our information is not safe in the hands of the government, either. An investigation by Vice found that, in several states, the Department of Motor Vehicles (DMV) supplements its income by selling drivers' personal information—including their names, dates of birth, addresses, and the cars they own—to third parties.

Florida's motor-vehicle-licensing department made $77 million that way in 2017, and California's DMV made $52 million. And they're not the only ones. DMVs across the country—including those in Delaware, Indiana, New Jersey, Rhode Island, Vermont, and Wisconsin, among others—are profiting, too.

This is legal under a 1994 federal law known as the Driver's Privacy Protection Act (DPPA). The law was intended to limit public access to personal data after a woman was murdered by a stalker who had hired a private investigator to obtain her address from DMV records. But the DPPA outlines 14 exceptions to the limitations on selling and disclosing data, including one for PIs.

How does this affect you? For one thing, your state's lax attitude toward privacy could be adding to your pile of junk mail. In addition to manufacturers informing you of recalls, companies may purchase your address to send you advertisements for auto loans, extended warranty coverage, and other things no one wants. For another, once your information has been sold to a third party, it can be sold again and again. As if making a trip to the DMV weren't bad enough.

[ . . . ]

 

[sb001]

I recently got a similar BS letter with the name and logo of the nearby Honda stealer where my '16 Coupe got serviced under warranty, and that's not even the stealer that sold the car to me (~175 miles away).

I wouldn't be a bit surprised if these stealerships are selling their customer lists to extended warranty scammers to make a few extra bucks because they have so few new cars to sell...

My shredder got a nice meal out of that letter...😋

Calling dealerships "stealerships" when you chose to buy your car AND choose to get it serviced from them seems ignorant. It's only a "stealership" if you're letting them take your money- that's on you.

 

[glanzera21]